Pedro Daniel Therapy | Customer Privacy Notice

This privacy notice tells you what to expect me to do with your personal information

Effective date: 16.10.2026

Website: https://pdanieltherapy.com

Data Controller: Pedro Daniel (Pedro Daniel Therapy)

ICO Registration Number: CSN6430978

This privacy notice tells you what to expect me to do with your personal information.

• Contact details

• What information I collect, use, and why

• Lawful bases and data protection rights

• Where I get personal information from

• How long I keep information

• Who I share information with

• How to complain

Pedro Daniel Therapy is committed to ensuring that your privacy and personal data are protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how personal information is collected, stored, and processed when you visit pdanieltherapy.com or engage with therapy services.

Contact details

Post

5 Falkland Avenue

London

N11 1JS

Telephone

07588857685

contact@pdanieltherapy.com

What information I collect, use, and why

I collect or use the following information to provide patient care, services, pharmaceutical products and other goods:

• Name, email address, phone number, and physical address provided via contact forms, phone, or email inquiries.

• Gender

• Next of Kin details including any support networks

• Emergency contact details

• Health information (including medical conditions, allergies, medical requirements and medical history)

• Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)

• Records of meetings and decisions

I also collect the following special category information to provide patient care, services, pharmaceutical products and other goods. This information is subject to additional protection due to its sensitive nature:

• Health information

• Sex life information

• Sexual orientation information

• Relationship background

• Personal issues shared during intake, preliminary inquiries, or therapy sessions.

I collect or use the following personal information to comply with legal requirements:

• Name

• Contact information

I also collect the following special category information to comply with legal requirements.

This information is subject to additional protection due to its sensitive nature:

• Health information

• Sex life information

• Sexual orientation information

• Relationship background

• Personal issues shared during intake, preliminary inquiries, or therapy sessions.

Lawful bases and data protection rights

Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis I rely on may affect your data protection rights, which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask me for copies of your personal information. You can request other information such as details about where we get personal information from and who I share personal information with. There are some exemptions, which means you may not receive all the information you ask for. Read more about the right of access.

• Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

• Your right to erasure - You have the right to ask me to delete your personal information. Read more about the right to erasure.

• Your right to restriction of processing - You have the right to ask me to limit how I can use your personal information. Read more about the right to restriction of processing.

• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave me to another organisation, or to you. Read more about the right to data portability.

• Your right to withdraw consent – When I use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data

My lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are:

• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

My lawful bases for collecting or using personal information to comply with legal requirements are:

Where I get personal information from

• Directly from you

How long I keep information

• Digital Data: Inquiries and electronic records are stored securely using encrypted, password-protected systems.

• Retention Period: Clinical notes and records are retained securely for a period of 7 years following the end of therapy (in accordance with standard professional clinical guidelines and insurance requirements), after which they are securely deleted or shredded.

For more information on how long I store your personal information or the criteria I use to determine this, please contact me using the details provided above.

Who I share information with

Others I share personal information with

• Health providers (eg GPs and consultants)

• Organisations we need to share information with for safeguarding reasons

• Supervisor

• Professional Executor

Duty of confidentiality

I am subject to a common law duty of confidentiality. However, there are circumstances where I will share relevant health and care information. These are where:

• you’ve provided me with your consent (I have taken it as implied to provide you with care, or you have given it explicitly for other uses);

• I have a legal requirement (including court orders) to collect, share or use the data;

• on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);

• Threat of serious harm to yourself or others.

• Safeguarding concerns involving children or vulnerable adults.

• In England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied.

How to complain

If you have any concerns about the use of your personal information, you can make a data protection complaint to me:

Email: contact@pdanieltherapy.com

Telephone: 07588857685

Post: Pedro Daniel Therapy, 5 Falkland Avenue, N11 1JS London

If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.

The ICO’s address:

ICO Head Office

4th Floor, No.3 Circle Square

5 Hawkshaw Street

Manchester

M1 7BL

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint